Privacy Policy — How 7v7 Collects, Uses, and Protects Your Personal Data

7v7 is an online gaming and sports betting platform serving the Philippines market. We understand that when you create an account and play on 7v7, you are trusting us with personal information that matters to you. We take that responsibility seriously.

This Privacy Policy is designed to be transparent about what personal data we collect, why we collect it, how we use it, who we share it with, how long we keep it, and what rights you have over it. We have written this document in straightforward English — not just dense legal language — because we want every Filipino player, whether in Manila, Cebu, Davao, or anywhere else in the archipelago, to genuinely understand how their data is handled.

7v7 operates in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines. We also comply with applicable data handling requirements established by PAGCOR as part of our regulated online gaming operations.

By registering an Account on the 7v7 platform, completing KYC verification, or otherwise using our services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

This Privacy Policy applies to:

• All registered Account holders on the 7v7 platform at 7v7.biz.
• Visitors who access the 7v7 website without registering an Account.
• Individuals who contact 7v7 customer support via live chat or email.
• Individuals who interact with 7v7 through any official communication channel.

This Policy applies to personal data collected through the 7v7 website and any services delivered through it. It does not apply to the data practices of third-party websites, services, or game providers that may be accessible through links or integrations on the 7v7 platform. Each such third party has its own privacy practices, and 7v7 is not responsible for those practices.

The following definitions apply throughout this Privacy Policy:

• "Personal Data" means any information that identifies or can reasonably be used to identify a natural person, directly or indirectly, including name, mobile number, address, date of birth, financial account details, and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, or destruction.
• "Data Controller" means 7v7, the entity that determines the purposes and means of processing your Personal Data.
• "Data Processor" means a natural or legal person that processes Personal Data on behalf of 7v7 under a contractual arrangement.
• "KYC" (Know Your Customer) refers to the mandatory identity and age verification process required before real-money account activity is permitted on 7v7.
• "NPC" refers to the National Privacy Commission of the Philippines, the government body responsible for enforcing the Data Privacy Act of 2012.
• "DPO" (Data Protection Officer) refers to the individual designated by 7v7 to oversee data protection compliance and serve as the point of contact for data privacy matters.
• "Sensitive Personal Information" has the meaning assigned to it under Section 3(l) of RA 10173 and includes, as applicable to 7v7, identity document numbers and financial account details.

7v7 collects personal data through the following means: information you provide directly, information generated by your use of the platform, and information received from third-party service providers involved in account verification and payment processing.

7v7 does not intentionally collect special categories of sensitive personal data (such as health data, race, or political opinions) beyond what is strictly necessary for KYC compliance or as required by PAGCOR regulations. Where such data is incidentally included in submitted documents, it is handled with heightened protection.

Under the Data Privacy Act of 2012, 7v7 relies on the following legal bases for processing your personal data:

• Contractual Necessity. Processing of registration data, KYC data, financial data, and gaming activity data is necessary to provide you with the services described in our Terms and Conditions. Without this processing, 7v7 cannot operate your account.
• Legal Obligation. Processing required to comply with PAGCOR licensing conditions, Anti-Money Laundering Act (AMLA) obligations, and any other applicable Philippine law or regulatory requirement. This includes KYC verification, transaction monitoring, and suspicious activity reporting.
• Legitimate Interests. Processing for fraud prevention, account security, platform abuse detection, and internal analytics to improve platform performance, where such interests are not overridden by your rights and freedoms.
• Consent. Where we send optional marketing communications, we rely on your explicit consent. You may withdraw this consent at any time by contacting 7v7 support or using account preference settings.

7v7 uses the personal data described in Section 4 for the following specific purposes:

• Account Creation and Management. To register, maintain, and administer your 7v7 account, including updating account details, applying responsible gaming settings, and processing account closure requests.
• Identity Verification. To verify your identity and age (21+) through the KYC process, and to maintain ongoing verification as required by PAGCOR and AML regulations.
• Payment Processing. To facilitate deposits, withdrawals, and associated transaction records via GCash, PayMaya, BPI, BDO, Metrobank, and USDT.
• Service Delivery. To provide access to all 7v7 games including slots, live casino, bingo, Teen Patti, sabong, and sports betting, and to record and display your gaming activity and balance.
• Customer Support. To respond to inquiries, investigate complaints, resolve disputes, and maintain records of support interactions for quality assurance.
• Regulatory Compliance. To meet obligations imposed by PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and any other regulatory body with authority over 7v7's operations.
• Fraud Prevention and Security. To detect, investigate, and prevent fraudulent transactions, account takeovers, bonus abuse, and other platform misuse.
• Responsible Gaming. To monitor account activity for signs of problem gambling behavior and apply protective measures where appropriate under 7v7's responsible gaming policy.
• Platform Improvement. To analyze aggregated, anonymized usage data for the purpose of improving the 7v7 platform's performance, usability, and game offering.
• Marketing Communications (with consent). To send promotional offers, game announcements, and platform updates to Players who have opted in to receive such communications.

7v7 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Personal data is shared only in the following specific circumstances:

• KYC Verification Providers. Identity documents submitted during KYC verification are processed by third-party identity verification services engaged by 7v7. These providers process data solely for the purpose of verifying your identity and are bound by data processing agreements that prohibit any other use.
• Payment Processors. Transaction data necessary to execute deposits and withdrawals is shared with GCash, PayMaya, and relevant banking institutions (BPI, BDO, Metrobank) or USDT network providers. Each payment processor operates under its own privacy policy and applicable financial regulations.
• Game Suppliers. Certain technical data (such as session tokens and bet confirmations) is transmitted to third-party game providers to deliver their games on the 7v7 platform. Game providers receive only the minimum data necessary for game delivery.
• Regulatory Authorities. Personal data and transaction records are disclosed to PAGCOR, the AMLC, the NPC, law enforcement, or other competent authorities when required by law, court order, or lawful regulatory request. 7v7 will not provide data beyond what is strictly required by the applicable legal instrument.
• Professional Advisers. Legal advisers, auditors, and compliance consultants engaged by 7v7 may access personal data on a strictly need-to-know basis, subject to professional confidentiality obligations.
• Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of the assets of 7v7, personal data may be transferred to the successor entity. Players will be notified of any such transfer and the privacy terms applicable to their data under the new entity.

7v7 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with 7v7's data disposal procedures. Anonymized aggregate data may be retained indefinitely for analytical purposes, as it no longer constitutes personal data.

7v7 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, and destruction:

• Encryption in Transit. All data transmitted between your browser or device and the 7v7 platform is protected by 256-bit SSL/TLS encryption. This applies to login sessions, account management pages, and all financial transactions.
• Encryption at Rest. Sensitive personal data and financial account references stored in 7v7's systems are encrypted at rest using industry-standard encryption algorithms.
• Payment Data Tokenization. 7v7 does not store full payment account credentials. Payment identifiers (such as GCash or bank account references) are tokenized, meaning a secure reference token is stored rather than the actual account details.
• Access Controls. Access to systems that hold personal data is strictly limited to authorized 7v7 personnel and contractors who require access to perform their job functions. All access is logged and reviewed.
• Two-Factor Authentication. Internal system access by 7v7 staff requires multi-factor authentication. Players are encouraged to enable 2FA on their accounts for additional protection.
• Security Audits. 7v7 conducts regular security assessments of platform infrastructure, including vulnerability scanning and penetration testing by qualified security professionals.
• Incident Response. 7v7 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to affected individuals, 7v7 will notify the National Privacy Commission and affected Players within the timeframes required by the Data Privacy Act of 2012.

The 7v7 platform uses cookies and similar tracking technologies to deliver core functionality, maintain session security, remember your preferences, and analyze how the platform is used. The following types of cookies are in use:

• Essential Cookies. These are necessary for the platform to function and cannot be disabled without breaking core services. They include session authentication cookies that keep you logged in during an active session, and security cookies that protect against cross-site request forgery. No consent is required for essential cookies.
• Functional Cookies. These cookies remember your preferences — such as language settings and responsible gaming configurations — so you do not need to re-enter them each session. They are set with your consent.
• Analytics Cookies. These cookies collect anonymized data about how players navigate and interact with the 7v7 platform. This data is used to identify usability improvements and optimize the gaming experience. Analytics data does not identify you as an individual.

You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from accessing authenticated areas of the platform. Disabling functional or analytics cookies will not prevent platform access but may affect the quality of your experience.

7v7 does not use third-party advertising or behavioural tracking cookies that profile you for external advertising networks.

Under the Data Privacy Act of 2012 and as a player on the 7v7 platform, you have the following rights in relation to your personal data:

• Right to be Informed. The right to be informed about how your personal data is being collected and processed — this Privacy Policy fulfils that right.
• Right to Access. The right to request a copy of the personal data that 7v7 holds about you. Requests will be fulfilled within 15 business days of verification of identity, subject to exemptions provided by law.
• Right to Rectification. The right to request correction of personal data that is inaccurate, incomplete, or outdated. Account holders may update certain information directly through account settings; other corrections require a support request with supporting documentation.
• Right to Erasure. The right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purposes for which it was collected and no overriding legal retention obligation applies. Note that certain data must be retained to comply with AMLA and PAGCOR requirements regardless of a deletion request.
• Right to Object. The right to object to processing based on legitimate interests, including profiling for marketing purposes. Objection to essential processing necessary to deliver the 7v7 service may result in account closure.
• Right to Data Portability. The right to receive certain personal data in a structured, commonly used, machine-readable format, and to have that data transmitted to another data controller where technically feasible.
• Right to File a Complaint. The right to file a complaint with the National Privacy Commission of the Philippines if you believe that your data privacy rights have been violated by 7v7.

To exercise any of these rights, contact 7v7's Data Protection Officer using the contact details in Section 15. We will respond within the timeframes required by applicable law, and will not charge a fee for reasonable access requests.

Where 7v7 becomes aware or has reasonable grounds to suspect that personal data belonging to an individual under 21 years of age has been collected — whether through the use of a falsified identity document or any other means — the following steps will be taken immediately:

1. The relevant Account will be suspended pending investigation.
2. Any real-money balance held in the Account will be handled in accordance with PAGCOR requirements and 7v7's terms of service regarding underage access.
3. All personal data associated with the Account will be flagged for review and, following the investigation, deleted to the extent permitted by applicable legal retention obligations.
4. The matter will be reported to PAGCOR and, where required, to other relevant authorities.

If you are a parent or guardian and have reason to believe that a minor under your care has registered on the 7v7 platform, please contact us immediately at [email protected] so that the account can be investigated and closed.

7v7 primarily stores and processes personal data within the Philippines. However, certain third-party service providers engaged by 7v7 — including KYC verification providers and game suppliers — may process personal data in jurisdictions outside the Philippines. Where such cross-border transfers occur, 7v7 ensures that:

• The recipient country's data protection laws provide a level of protection substantially equivalent to that afforded by the Data Privacy Act of 2012, or
• Appropriate contractual safeguards are in place, such as data processing agreements containing standard data protection clauses, to protect your personal data during and after the transfer.

7v7 does not transfer personal data to jurisdictions that do not offer adequate data protection without implementing appropriate contractual and technical safeguards. If you have questions about specific cross-border transfers, please contact our Data Protection Officer.

7v7 reserves the right to update or amend this Privacy Policy at any time. When a material change is made, we will provide notice through one or more of the following channels:

• A notice displayed prominently on the 7v7 website prior to the change taking effect.
• An in-session notification the next time you log in after the change has been published.
• A communication sent to your registered contact address, where the change is significant enough to warrant direct notification.

The effective date of the current version of this Policy is stated at the top of the page. Your continued use of the 7v7 platform following the publication of a revised Privacy Policy constitutes your acceptance of the changes. If you do not accept a material change to this Policy, you should stop using the platform and may close your account in accordance with the Terms and Conditions.

We encourage you to review this Privacy Policy periodically, particularly when you notice changes to the effective date displayed at the top of the page.

7v7 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us through the following channels:

This Privacy Policy was last reviewed and updated effective January 1, 2026. It is the complete and binding statement of 7v7's data privacy practices as of that date.